Community and Living Advice

Abbey Community Association : Abbey Community Centre

The Abbey Centre is a space for everyone acting as the community hub for south Westminster.

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April 2015

ADVANCE

ADVANCE is a specialist domestic violence crisis intervention service for women within four Boroughs of London, including Westminster.

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March 2015

ADVANCE

ADVANCE is a specialist domestic violence crisis intervention service for women within four Boroughs of London, including Westminster.

March 2015

Advice Now

Advicenow is an independent, not-for-profit website providing accurate, up to date information on rights and legal issues.

March 2015

Advice Plus

A free advice service for Westminster residents:

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April 2014

Advice Westminster

The Advice Westminster website provides free resources and a directory of useful links to advice and support services in Westminster.

April 2015

Against Rape (Women Against Rape and Black Women's Rape Action Project)

Women Against Rape and Black Women's Rape Action Project share a joint website. Both organisations are based on self-help and provide support, legal information and advocacy.

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March 2015

Age UK Westminster

Age UK Westminster is the local branch of Age UK, the national charity dedicated to helping everyone make the most of later life.

Services include:

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January 2017

All Souls Clubhouse

The clubhouse provides facilities, activities, support and advice for the local community. It also offers its resources for local community groups.

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December 2014

Alone in London

Alone in London works to support young people aged 16 - 25 who are homeless or at risk of homelessness, providing a range of services.

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March 2015

Arts 4 Dementia (A4D)

Arts 4 Dementia helps develop activities at arts venues to re-energise and inspire people in the early stages of dementia and their carers.

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April 2016

Asian Women's Resource Centre

AWRC offers domestic violence and advocacy services: safety planning, advice and information, advocacy and support services.

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June 2016

At Ease

This is a voluntary organisation established in 1974, for people in the armed forces. It is free, independent advice and information service.

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March 2015

Bangladesh Centre

A voluntary organisation offering support and services to the Bangladeshi community.

Services:

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August 2016

Beaumont Society

Offers help, information and advice to transvestites, cross-dressers, transexuals and transgender people.

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July 2014

Bengali Workers Association

Organisation offering support and strategic advocacy for the Bangladeshi community.

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March 2015

Black Women's Health & Family Support

Black Women's Health and Family Support's primary area of concern is promoting the eradication of Female Genital Mutilation (FGM).

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March 2015

Borderline - Supporting Homeless Scots in London

Offers advice, information and support for homeless Scots:

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May 2015

Broken Rainbow (LGBT Domestic Violence Support)

Offers email, telephone or live chat help and advice to LGBT sufferers of domestic abuse / violence.

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March 2016

Camden Chinese Community Centre

A charity that aims to improve the quality of life and well being of the Chinese community, particularly those who are disadvantaged by working with them to meet their needs.

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March 2015

Cardinal Hume Centre - the Surgery

The centre supports homeless young people and badly housed families as well as local people with little or no income, enabling people to gain the skills they need to break out of poverty and build

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April 2015

Carers Network

Carers Network is a London based charity providing support, information, breaks and grants for unpaid carers.

W10 4JL
October 2014

Central London Law Centre

Free legal advice, assistance and representation for those persons resident in Greater London.

March 2015

Centre for Armenian Information and Advice

CAIA supports and advises the Armenian community through the provision of welfare, educational, leisure and cultural services.

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March 2015

Chinese Church in London

CCIL is an inter-denominational Christian Evangelical church.

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March 2015

Chinese Church in London

CCIL is an inter-denominational Christian Evangelical church.

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March 2015

Chinese Information and Advice Centre

The Chinese Information and Advice Centre (CIAC) offers free information, advice and support to disadvantaged Chinese people living in the UK.

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March 2015

Church Street Drop-in Centre

Drop-in-Centre for the over 50s and the retired. Lunch available daily and other other refreshments throughout the day.

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July 2015

Civil Legal Advice Helpline

Civil Legal Advice is a national adviceline for England and Wales, funded by legal aid. You need to be eligible for legal aid to use the service.

July 2014

Commission for Local Administration in England (Local Government Ombudsman)

The Local Government Ombudsman looks at complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult social care providers (such as

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January 2015

Complain about Westminster Adult Social Care

To complain about any aspect of Westminster Adult Social Care contact the Customer Feedback Team at the address, email or telephone number above.

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February 2015

Complain about Westminster Children's Services

To complain about any aspect of Westminster Children's Services, talk to the Children's Services Complaint Team at the address, email or telephone number above.

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February 2015

Complain about Westminster Council Services

The Council's complaint tool can be accessed via the link. Complaints will go directly to the department subject to the complaint. This is a Stage 1 complaint.

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January 2015

Consumer Council for Water (CCWater)

The Consumer Council for Water represents water and sewerage consumers in England and Wales. It advocates for the household and business consumer in the national water debate.

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January 2015

Coram Children's Legal Centre

Coram Children’s Legal Centre specialises in law and policy affecting children and young people.

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February 2016

Council Housing in Westminster

For information about council housing in Westminster you need to contact Westminster's Housing Options Service (HOS) or consult its section of the Westminster City Council website.

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November 2016

Crossroads Women's Centre

The Crossroads Women's Centre is an anti-sexist and anti-racist centre providing support, advice and information on a wide range of issues including anti-racism, asylum, disability rights, health a

NW5 2DX
March 2015

Disability Law Service

The Disability Law Service is made up of solicitors, advisers and trained volunteers who provide legal advice for people with disabilities, their families, enablers and carers.

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March 2015

Evacuees Reunion Association

The Evacuees Reunion Association is a non-profit making registered charity.

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September 2016

Federation of Private Residents Associations (FPRA)

FPRA is a not-for-profit advice, support and lobbying organisation for private residential leaseholders, tenants' and residents' associations, and residential management companies.

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March 2015

Financial Ombudsman Service

This is an independent, impartial service for customers with unresolved complaints about:

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March 2015

Find a Legal Adviser Service

Searchable online database of legal advisors or family mediators with a legal aid contract in England and Wales.

Searchable by postcode or by organisation.

 

July 2014

Finding a Children's Centre in Westminster

Westminster's Children's Centres can be used by any resident with a child under five years old.

All centres offer:

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June 2015

Fitzrovia Neighbourhood Association

FNA is a community anchor organisation aiming to improve the quality of life for those living and working in Fitzrovia.

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March 2015

Free Representation Unit (FRU)

The Free Representation Unit (FRU) provides legal advice and advocacy for people who are unable to afford it.

The charity provides representation for:

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June 2014

Genesis Housing Association

Genesis Housing Association manages a large number of properties in London and the South East.

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August 2016

Gharweg Advice, Training and Careers Centre

Provides advice, support and training targeted at African refugees and asylum seekers.

Advice services include: housing, homelessness, education, training and employment.

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March 2015

Gingerbread

Free, confidential advice and practical support for single parents. Expert advisers answer their helpline.

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March 2015

Glass Door Homeless Support in West London Churches

Provides a winter night shelter and meal service based at different churches. Runs from mid November to early April.

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September 2016

Housing Ombudsman Service

The Housing Ombudsman Service is set up by law to look at complaints about all housing associations and local housing authorities.

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March 2015

Independent Age

Independent Age is a charity offering help and advice to older people through its telephone and email helplines.

Offers free, confidential advice on many issues including:

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November 2016

India Welfare Society

Provides advice and information for people from the Indian sub-continent on benefits, employment, money, debt, health, legal, medical and general welfare.

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December 2014

Iranian Association

Advice, information, support and counselling for the Iranian community on a range of issues, including immigration and nationality, political asylum, housing, education/training and benefits.

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May 2016

Iraqi Welfare Association

Community organisation supporting the Iraqi community in the UK.

Advice services include: housing, benefits, health and immigration/nationality.

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March 2015

Iraqi Welfare Association

Community organisation supporting the Iraqi community in the UK.

Advice services include: housing, benefits, health and immigration/nationality.

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March 2015

Jewish Women's Aid

Jewish Women's Aid is a national charity with a London base. It supports and advises victims of domestic abuse.

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March 2015

Joint Council for the Welfare of Immigrants (JCWI)

JCWI is an independent national organisation which exists to campaign for justice in immigration, nationality and refugee law and policy.

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February 2015

Kalayaan: Justice for Migrant Domestic Workers

Kalayaan provides advice, advocacy and support services in the UK for migrant domestic workers. Advice is by appointment only - call to arrange.

Services:

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March 2015

Kids - Independent Supporters Westminster

Independent Supporters Westminster is a service provided by the national charity Kids. Kids works to enable disabled children and young people and their families to enjoy their lives.

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November 2014

Kidscape

UK charity established specifically to prevent bullying and child sexual abuse.

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February 2015

Kurdish Cultural Centre

The KCC is a voluntary refugee organisation providing advice, information and assistance to members of the Kurdish Community in the following areas:

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June 2016

Latin American House (formerly known as Latin American Organization)

Offers information and advice to Latin American people in the UK on a range of issues including social security, immigration, housing and education.

Services include:

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January 2015

Latin American Women's Rights Service

Supports the immediate and long term needs of Latin American women migrants in the UK through its services and through advocacy and campaigning.

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March 2015

Law Centres Federation

The Law Centres Federation is a charity that champions free legal advice and representation for the most disadvantaged in society by supporting and developing the national network of Law Centres.

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January 2015

Law Works

LawWorks is a charity which aims to provide free legal help to individuals and community groups who cannot afford to pay for it and who are unable to access legal aid.

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July 2014

Learning Disability Network (Westminster Society)

LDN Living is a Learning Disability Network for London provided by The Westminster Society for people with learning disabilities providing information, support and social opportunities.

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October 2014

Learning Disability Network (Westminster Society)

LDN Living is a Learning Disability Network for London provided by The Westminster Society for people with learning disabilities providing information, support and social opportunities.

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October 2014

Legal Adviser Finder

Legal advice search tool.

Search for legal advice by postcode and type of advice required.

January 2016

Legal Ombudsman

The Legal Ombudsman services are available to service is open to all members of the public, very small businesses, charities, clubs and trusts.

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January 2015

London Chinese Community Centre

The London Chinese Community Centre aims to improve the quality of life and well-being of the Chinese community, particularly the disadvantaged, to empower members of the Chinese community and to w

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June 2015

London Cycling Campaign

Campaigns for better conditions for London cyclists and provides services for its members.

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March 2015

Mary Ward Legal Centre

The Legal Centre provides free legal advice, casework and representation in the main areas of social welfare law to people who live or work in London.

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July 2014

Marylebone Bangladesh Society

The Marylebone Bangladesh Society (MBS) aims to promote and improve the economic well being of the Bangladeshi community in the Church Street, Marylebone and St John's Wood areas.

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May 2015

Media Trust Charity

The Media Trust charity works with the media industry to empower charities and communities to have a voice and be heard.

Services offered:

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July 2016

Mermaids

Mermaids is a support group for young people and for families dealing with their children's gender identity issues.

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March 2015

NHS Choices

NHS Choices is the online 'front door' to the NHS. It is the country's biggest health website giving the information needed to make health choices.

March 2015

North Kensington Law Centre

North Kensington Law Centre aims to offer a free and independent specialist legal service to the community and promotes access to legal rights and equality of opportunity.

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January 2015

Notre Dame Refugee Centre

Notre Dame Refugee Centre offers an advice and support service for refugees.

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May 2016

Notre Dame Refugee Centre

Notre Dame Refugee Centre offers an advice and support service for refugees.

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May 2016

Office of the Immigration Services Commissioner (OISC)

A non-departmental public body with responsibility for the regulation of immigration advisers.

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June 2015

Ofwat

Ofwat is the economic regulator of the water and sewerage industry in England and Wales.

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March 2015

Outsiders Club

Sex and Disability Helpline: 07074 9935275.

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August 2015

Paddington Law Centre

The Paddington Law Centre provides free legal advice and casework in the following areas:

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June 2016

Parliamentary and Health Service Ombudsman

The PHSO considers complaints that government departments, a range of other public bodies in the UK, and the NHS in England, have not acted properly or fairly or have provided a poor service.

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March 2015

Peabody Trust

Peabody owns and manages more than 27,000 homes in London, housing around 80,000 residents.

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August 2016

Penfold Community Hub

Penfold Community Hub offers stimulating and accessible activities, as well as advice and information, to Westminster residents aged over 50.

Services include:

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June 2016

Pensions Ombudsman Service

Investigates complaints about how pension schemes are run.

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March 2015

POhWER Advocacy

POhWER offers advocacy for people with physical disabilities, sensory impairment and older people aged 50 plus.

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October 2014

RCJ Advice Bureau (Royal Courts of Justice Advice Bureau)

Provides access to justice to unrepresented litigants and potential litigants in the Royal Courts of Justice and the Principal Registry of the Family Division, through the provision of legal and ot

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August 2016

RCJ Advice Bureau (Royal Courts of Justice Advice Bureau)

Provides access to justice to unrepresented litigants and potential litigants in the Royal Courts of Justice and the Principal Registry of the Family Division, through the provision of legal and ot

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August 2016

RCJ Advice Bureau (Royal Courts of Justice Advice Bureau)

Provides access to justice to unrepresented litigants and potential litigants in the Royal Courts of Justice and the Principal Registry of the Family Division, through the provision of legal and ot

August 2016

Refugee Action London

Refugee Action is a national charity with over 28 years experience in the reception, resettlement, development and integration of asylum seekers and refugees.

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March 2015

Refugee Council

Provides direct advice and support services to newly arrived asylum seekers and refugees.

Advice sessions covering:

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March 2015

Rights of Women (ROW)

Rights of Women is a women’s voluntary organisation. The service is committed to informing, educating and empowering women concerning their legal rights through its telephone advice lines.

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September 2014

Solace Women's Aid

An independent charity providing a comprehensive range of services for women and children affected by domestic and sexual violence.

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March 2015

Solicitors Regulation Authority

The SRA is an independent regulatory body created by the Law Society to regulate solicitors and law firms in England and Wales.

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September 2014

South Westminster Legal Advice Centre

The Centre is a free drop-in legal advice service. It helps those on low incomes who live in or are employed in the City of Westminster, although advises regardless of where people live.

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March 2015

Spurgeons Young Carers

Spurgeons is a national children's charity offering support to senior and junior young carers within the Boroughs of Kensington & Chelsea, Westminster, Hammersmith & Fulham.

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October 2014

St Pancras Refugee Centre (SPaRC)

SPaRC is based in King’s Cross but outreaches to many other parts of the surrounding areas. It helps refugees to survive, build new lives and integrate into the broader community.

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September 2016

St Paul's Church Centre

The Centre is open to everyone, no membership required.

St Paul's Church Centre is a community centre providing activities, classes, support and advice through a number of local groups.

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July 2015

St. Vincent's Family Project

St. Vincent's Family Project aims to support young families and children especially where there are difficulties.

Services:

Family Space

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June 2016

Step Change Debt Charity

A charity offering free debt advice via a helpline, an online tool and live chat.

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January 2016

Taxaid

This is a free and independent advisory service for people with personal tax problems, on low incomes, who cannot afford an accountant.

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January 2015

Terrence Higgins Trust

THT provides a number of services with the overall aim of maximising sexual health in the UK, and minimising the spread of HIV and STIs.

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February 2015

The Advocacy Project

The Advocacy Project can help you to understand your rights and choices and speak up about what is important to you.

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November 2014

The Jesus Centre

London Jesus Centre (located close to Oxford Circus) offers friendship and help to all regardless of their faith or lack of it.

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May 2015

The Muslim Law (Shariah) Council UK

Provides information on Islamic law to individuals and organisations. Adjudicates in disputes among muslim families or organisations. Mediation and conciliation services.

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February 2015

The Property Ombudsman (formerly the Ombudsman for Estate Agents - OEA)

The Property Ombudsman: Christopher Hamer.

The Property Ombudsman has jurisdiction in relation to complaints about sales, lettings, commercial and overseas property issues.

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August 2015

The UK Council for International Student Affairs (UKCISA)

Campaigns on behalf of international students. Offers general advice to UK students wishing to study abroad and to international students wishing to study in the UK.

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September 2015

Turn2us

Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face to face through its partner organisations.

September 2015

Turning Point

Turning Point is a national social enterprise, offering specialist and integrated services across England and Wales, focusing on substance misuse, learning disability, mental health and employment.

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August 2016

Turning Point

Turning Point is a national social enterprise, offering specialist and integrated services across England and Wales, focusing on substance misuse, learning disability, mental health and employment.

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August 2016

Turning Point

Turning Point is a national social enterprise, offering specialist and integrated services across England and Wales, focusing on substance misuse, learning disability, mental health and employment.

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August 2016

Westbourne Forum

The Westbourne Forum was created in 2004 by the Paddington Development Trust to support the Westbourne Green Neighbourhood Plan.

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March 2015

Westminster Befriend a Family

A charity with the aim of breaking cycles of disadvantage and social exclusion, promoting family cohesion, well-being and achievement.

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March 2015

Westminster Citizens Advice Bureau (CAB)

Westminster Citizens Advice provides a generalist advice service for those living, permanently or temporarily in the City of Westminster and to the homeless.

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January 2015

Westminster Libraries Back to Work resources

Westminster's resource pages for those seeking work. Brings together both online and print resources for job seekers, volunteers and apprentices.

September 2014

Woman's Trust Advocacy Service

Woman's Trust Advocacy Service is a registered charity providing independent, confidential, women-only services to women who have been or are affected by domestic violence in London and the local a

NW1W 7QL
March 2015