Civil Legal Advice Helpline

Civil Legal Advice is a national advice service for England and Wales, funded by legal aid.

You need to be eligible for legal aid to use the service. The CLA will assess your eligibility or you can check yourself using the eligibility checker.

If you are not eligible for legal aid the CLA can advise you where to seek help.

Advice is mainly given by phone, email or post. You can access a sign language contact and a free translation service if English is not your first language.

Advice areas:

  • debt, if your home is at risk
  • housing, if you’re homeless or at risk of being evicted
  • domestic abuse
  • separating from an abusive partner, when you’re making arrangements for children or sorting out money and property
  • a child being taken into care
  • special education needs
  • discrimination
  • some child abduction cases

If worried about the phone bill you can request a call back.


Currency of information: 
February 2017
0845 345 4 345
Minicom: 0845 609 6677


Monday to Friday 9.00am to 8.00pm
Saturday 9.00am to 12.30pm (but not on public holidays)

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